Frequently Asked Questions

Circuit of The Americas Experiences' Official Packages are delivered complete with your tickets, itinerary, directions, point of contact and many guides and maps to aid you on your event Experience!

Below are some commonly asked questions we receive from our clients prior to ticket package delivery. If you have a question about the event, please email us or call +1.866.801.6975.

Questions About Official Ticket Packages

Easy payment terms* (i.e. split payments in increments) are available for select races. Please check with your Sales Representative or listed prices online on how to avail of our easy payment plans for the race of your choosing.

For online purchases: Visa, MasterCard, American Express and Discover are accepted. Additional charges may apply.

For offline purchases: Check, wire transfer or major credit cards (Visa, MasterCard, American Express and Discover) are accepted. Additional charges may apply.

Yes, all pricing includes applicable taxes.

For online transactions, your shipping and billing address must be the same.

If your billing address is a P.O. Box, your package will need to be picked up on site. Pickup details will be sent via email closer to the event date.

Yes, for online purchases, the maximum is 10 Official Hospitality Packages per transaction.

Tickets and other package components are sent approximately three weeks prior to the event via Ground delivery. Please note, signature will be required for pickup.

Subject to change.

Our event specialists are standing by to help you with all of your travel needs. Complete the form below or call +1.866.801.6975 and an event specialist from COTA Experiences will help you find the Official Ticket Packages that are right for you!

Please contact a COTA Experiences specialist at +1.866.801.6975, and we will assist you with all of the extras!

With hotel accommodations: the ground transportation to/from the track/hotel is included in the package.

We will have Luxury Motor Coaches take you to the track in the morning and back in the evening. They will leave right from the hotel so you will not need to go to any other Park N Ride location. We will park the buses just behind the Main Grandstand.

Without hotel accommodations: you might want to consider purchasing transportation through Circuit of the Americas Experiences.

In-Circuit Track Shuttle: will circle the track throughout the day to take you to major turns around the Circuit. This is only available to Circuit of The Americas Experiences guests.

Stolen, destroyed or lost tickets cannot be replaced.

All sales are final. If the event is cancelled for unforeseen circumstances, QuintEvents will work with the event organizer to try to reclaim all or a portion of your purchase. Please check the terms & conditions in your purchase agreement for the specific event cancellation policy.

Yes, you can call +1.866.801.6975, complete the form below or contact us via

General Questions

Re-entry is allowed with a ticket stub.

Smart casual attire is recommended.

No pets will be allowed within the Facility.

Yes, Tailgating is permitted. Tailgating should not extend out of the sides or behind the vehicle if it obstructs vehicle pathways or other parking spaces.

Venue Details

9201 Circuit of The Americas Blvd.
Austin, TX 78617

The following items WILL NOT be permitted inside the gates of the Circuit. In addition to items specifically listed here, other items that may be deemed a potential hindrance or threat may also be prohibited.

  • Alcoholic Beverages
  • Animals (exception for certified service animals)
  • Bags or parcels larger than 12 x 12 x 20 inches
  • Bicycles, scooters, skateboards, skates, Segways, golf carts or other unauthorized means of transportation
  • Coolers, thermoses or ice chests
  • Unauthorized promotional or commercial material
  • Outside Food and Beverage (Note: sealed, individual, plastic bottles of water are allowed)
  • Fireworks, explosives or other incendiary devices
  • Glass or metal containers of any kind
  • Illegal substances
  • Items that may be deemed a safety hazard or annoyance to participants or guests
  • Balls, Frisbees, balloons, projectiles, horns, radios, bells, whistles, musical instruments, laser pointers, etc.
  • Large, golf-type umbrellas
  • Non-collapsible chairs
  • Tents or canopies
  • Video cameras, audio recording devices and tripods; no video recording will be allowed
  • Weapons of any kind, including guns, knives, pepper spray, handcuffs, nightsticks or
  • other items

The following items WILL be permitted inside the Circuit gates.

  • Blankets/Towels
  • Umbrellas (small, hand-held style)
  • Baby strollers
  • Portable, collapsible chairs
  • Personal camera equipment (e.g. digital cameras, point-and-click digital or film cameras). *There will be no lens restrictions.
  • Binoculars
  • NOTE: All bags, purses, backpacks and persons are subject to screening by security personnel. Fans entering Circuit of The Americas should prepare accordingly. Ticketholders should be aware that there are no provisions for returning banned items to them when such items are left at facility entrances. Patrons are encouraged to leave all banned items at home or in their vehicles before entering. Individuals who deliberately attempt to bring banned items through security checkpoints are subject to removal from the facility. All security measures are subject to change without notice.

Unless otherwise specified by the event management, Circuit of The Americas welcomes small signs, banners, and posters. Please review the following guidelines related to these items:

  • Item must be related to event.
  • Item may not be attached to a stick/pole.
  • Item may not be larger than 11" x 17" when open.
  • Item may not obstruct any sponsor/advertiser signage.
  • Item may not be hung, attached, or displayed on any part of Circuit of The Americas.
  • Item may not contain or display obscene/offensive language and/or pictures, as determined by Circuit of The Americas management.
  • Item may not be constructed or displayed in a manner that may obstruct the view of other guests or in any way create a safety hazard for others as determined by Circuit of The Americas management.
  • Guests may not distribute pamphlets, advertisements, brochures or other promotional materials while inside the venue without prior approval from Circuit of The Americas management.

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